COUNSELLING

  • Please note: The Irish Kidney Association does not provide emergency care for mental health crises. If you’re having a mental health crisis, help is available here.

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Counselling Services | Support Centre | Irish Kidney Association

The IKA Counselling service

The IKA provides a free, comprehensive and confidential counselling service for those diagnosed with end stage kidney disease, their family members and carers.

The IKA is a national organisation and requests for counselling are received from all over the country. A structure is in place that allows for referral either to the IKA counsellor based at Donor House in Dublin or, if requested and appropriate, a referral can be arranged to a counsellor based in the person’s local area. These counsellors are accredited with their professional body and registered with the IKA to provide this service.

What People Say About Our Counselling Service

How to access this service

Who this service is for?

Adults living with kidney disease

Kidney transplant recipients

Family members, partners and carers

How this service can help you

Talk to a professionally trained person about any concerns or worries you may have.

Provides a safe space to help you understand your feelings and to clarify any choices or decisions you need to make.

Find ways to cope with anxiety, low mood, stress and uncertainty

How to access this service
Phone
Email

You can contact us yourself, or ask a family member, carer or hospital staff member to get in touch on your behalf.

Counselling Team

Lisa Toland | Irish Kidney Association

Aoife Smith

Coordinator of Counselling Services

Lisa Toland | Irish Kidney Association

Margaret Doyle

Counselling Assistant

Counselling

Frequently Asked Questions

What is the purpose of counselling?

Counselling is a chance to talk privately with a professionally trained person about any concerns, worries or difficult feelings you might have. It offers a safe, non‑judgemental space to help you make sense of what you are going through and explore possible choices or next steps.

Who can access the counselling service?

The counselling service is open to all end stage kidney disease patients (pre-dialysis, dialysis and transplanted), their family members and carers. Any individual can refer themselves to the counselling service. With the person’s permission, nursing, medical or allied professionals can also refer people for counselling.

How is the counselling service delivered?

Our Peer Support Volunteers:

  • Are patients or family members who have first-hand experience of living with end stage kidney disease e.g dialysis or transplanted.
  • Have completed training to provide peer support.
  • Come from across Ireland and have a wide range of ages, backgrounds, interests and life experiences.

Peer Support volunteers are not medical experts or trained counsellors and cannot offer advice about medical treatments, kidney diseases or medications.

How to avail of these services?

You can refer yourself for counselling, or refer someone else (e.g. a patient if you are a healthcare provider). Contact our Co-ordinator of Counselling Services, Aoife Smith, and she will get in touch to talk about setting up counselling: counselling@ika.ie or 01 620 5306.

What kinds of issues can I talk about?

You can talk about anything that is on your mind, for example:

  • Coping with diagnosis, dialysis or transplant
  • Anxiety, low mood or loss of confidence
  • Changes in relationships, work, study or family life
  • Worries about the future
  • Grief, loss or adjustment after big changes

How many counselling sessions can I have?

Funding is available for one counselling session per week, usually one hour long. These are approved in blocks of six sessions at a time. After the first six sessions, your situation can be reviewed and further sessions agreed if needed.

Do I need to be a member of the Irish Kidney Association?

You do not need to be a member for your first block of six sessions. To have more than six sessions, you must be a member of the Irish Kidney Association. Membership is free.

What happens after my first six sessions?

Near the end of your initial six sessions, your counsellor will check in with you about how you are finding counselling. Together, you can decide whether more sessions might be helpful. Your situation will be reviewed on a regular basis to agree any additional blocks of sessions if needed.

What if I need to cancel or change an appointment?

We understand that health, family and dialysis schedules can change. If you need to cancel or rearrange, please let your counsellor know as soon as possible. If you cancel with less than 24 hours’ notice, or if you miss your appointment, it will still be counted as one of your funded sessions. This is because the counsellor has set aside that time especially for you. Letting them know early gives you the best chance to keep that time or reschedule.

Additional Resources & Programmes

Other Useful Resources

HSE Mental Health

Mental Health Ireland

Find your nearest GP

Living Well Programme

The Living Well programme is an online self-management programme for people affected by end stage kidney disease.

Peer Support

The Peer Support service is for people living with end stage kidney disease and is provided by patients (peers) who have gone through similar experiences themselves.

Make A Contribution

The Irish Kidney Association relies on contributions to deliver vital services for kidney patients and their families. If you would like to make a contribution, it would be greatly appreciated.

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